1. Information We Collect

We collect information to provide better services to our users:

• Personal Information: Name, contact details, date of birth when you register
• Health Information: Medical history you choose to share with providers
• Usage Data: How you interact with our platform
• Provider Information: Professional credentials, clinic details

2. How We Use Information

• To facilitate appointment booking and management
• To verify healthcare provider credentials
• To improve our services and user experience
• To communicate important service updates

3. Information Sharing

We only share information in these circumstances:

• With healthcare providers when you book an appointment
• With service providers who help operate our platform (under confidentiality agreements)
• When required by law or to protect rights and safety

4. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of sensitive data in transit and at rest
• Regular security audits
• Access controls to limit who can view your information

5. Your Rights

You have the right to:

• Access and correct your personal information
• Request deletion of your account and data
• Opt-out of marketing communications
• Withdraw consent for data processing

6. Contact Us

For questions about this policy or your data, contact our Privacy Officer at:
support@doctorx.pk